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Frequently Asked Questions
When can I get a price quotation?
We usually quote within 8 hours after we receive your inquiry. If your request is urgent, please highlight it so we can prioritize your inquiry.
How can I obtain a sample to check quality?
After price confirmation, you can request samples. We provide samples for free to check design and quality, provided you cover the express freight costs.
What are your standard delivery terms?
We accept various terms including EXW, FOB, CFR, CIF, DDU, and DDP. You can choose the option that is most convenient or cost-effective for your project.
What advantages do you offer as a manufacturer?
We own our manufacturing facilities, allowing us to provide competitive prices, strict quality control, and timely delivery. We develop over 10,000 new items annually to provide a one-stop solution.
Do you support OEM and ODM projects?
Yes, besides OEM, we handle ODM projects. Our professional teams can create various figures and items based on your specific designs, artwork, or product samples.
How do you ensure project accuracy?
We manage projects step-by-step to match exact customer requirements and avoid mistakes, backed by excellent after-sales service and international cooperation experience.